HSBC – a leading global bank that was looking for a trusted partner who could deliver cost-effective managed print services and support.
Managed Print Support For Major Bank At Over 1,500 UK Locations
Client:
Problem Objectives:
Addressing the client requirements, Allied Worldwide was tasked to:
- Design and deploy managed print services in 1,500 locations,
- Manage dedicated third-party staff,
- Streamline the HSBC printer fleet,
- Minimise costs associated with printing and imaging infrastructure.
Solution
With extensive experience in designing and deploying print infrastructure for enterprises and mature project management processes, we assisted in the design and implementation of a print infrastructure that was tailored to HSBC’s business requirements which included:
- Latest and secure printer technologies,
- Repair and maintenance support,
- Supplies management,
- Removal and disposal of outdated technology.
Benefits
Our successful solution implementation resulted in:
- Strategic reduction of HSBC’s printer fleet by around 50%,
- Secured multi-functional systems that incorporated HSBC’s print, copy, fax and scanning requirements,
- Functionality enablement across 1500 locations in the UK ensuring massive cost-benefits for HSBC.
Key Highlights
Through the project, Allied helped HSBC achieve:
- Efficiency – Effectively managing HSBC’s document workflows through a complete hardware and service offering, Support personnel and backfill resources continue to deliver high quality support services and business continuity.
- Availability – Easily accessible printing systems despite reduction in the printer estate.
- Cost savings – Greatly reduced expenditure on maintenance of its extensive printer estate and reduced fleet by around 50%
