There is lots of (premature) doom and gloom online about how Managed Service Providers (MSPs) are dying. But for me, working at a senior level within the IT industry – it is the opposite, providing MSPs r...
I’m delighted to launch a new look and brand refresh for Allied Worldwide, which we believe really emphasises our global nature and partnership approach. Our new logo is more of an evolution of our previous loo...
Benefits of a global IT support model Single site IT support operations need qualified staff, the right technology and documented support procedures. A global or regionally distributed IT support company needs ...
Global IT support made flexible At Allied Worldwide we have some of the most flexible IT resource models in the marketplace today. Our three most popular support models have been built with you, the IT Manager,...
Running a global IT infrastructure is a massive job. You need to balance legacy systems with the demands of a growing business whilst also keeping one eye on the impact of digital disruption. You know from expe...
Getting the most value out of your Managed Service So, you have your new managed service in place. The transition went well with minimum disruption to the business, with SLAs and KPIs being consistently achieve...
You have been through the selection process and signed commercial contracts with your new IT Managed Service provider. The focus is now firmly on transitioning the management of your IT to the new service provi...
When you initiate an RFP for your IT Managed Service, you have one goal in mind; to find a provider whose service, approach, performance and price meet your requirements. Planning your RFP effectively can not o...