“Allied Worldwide have been our IT partner of choice since July 2011. They have been extremely supportive as our business adapted to the changes that were caused by the pandemic.
“They came through for us when we had an urgent hardware break-fix support requirement in Spain. This was an ad hoc requirement and not part of our regular contract. Since there was a lockdown, they had to ensure that all compliance requirements were met. They not only did that but also provided quick, efficient and expert onsite support.
“We had to modify the ongoing engagement which consists of multilingual IT professionals across many of our global locations, based on how our business needs changed during the current situation. We were delighted when Allied Worldwide reworked the support provision to be as flexible as we required within two days of letting them know what we desired. In the last four months, we have been able to flex our IT support more than once as necessary.
“Needless to say, we look forward to continuing our partnership in the coming years.”
#646464
Ricardo Preciado – Global Collaboration, Workstation and Service Desk Manager
Kodak Limited (UK)
