Our Customer

HSBC was looking for a trusted partner who could deliver cost-effective managed print services and support. They chose Allied Worldwide for their extensive experience in designing and deploying print infrastructure for enterprises and mature project management processes.


Through the project, Allied aimed to:

  • Design and deploy managed print services in 1,500 locations
  • Manage dedicated third party staff
  • Streamline the HSBC printer fleet
  • Minimise costs associated with printing and imaging infrastructure


Allied project staff assisted in the design and implementation of a print infrastructure that is tailored to HSBC’s business requirements which includes:

  • Latest and secure printer technologies
  • Repair and maintenance support
  • Supplies management
  • Removal and disposal of outdated technology


After successful implementation, results included:

  • Strategic reduction of the HSBC printer fleet by around 50%
  • Secure multi-functional systems that incorporated HSBC’s print, copy, fax and scanning requirements
  • The functionality was enabled across 1,500 locations in the UK Massive cost-benefits for the company

Keys to success

Through the project, Allied helped HSBC achieve:

  • Efficiency – Effectively managing their document workflows through a complete hardware and service offering – support personnel and backfill resources continue to deliver high quality support services and business continuity
  • Availability – Easily accessible printing systems despite reduction in the printer estate
  • Cost savings – Greatly reduced expenditure on maintenance of their extensive printer estate and reduced fleet by around 50%