Privacy Policy (Last updated: 30th March 2023)

Allied Worldwide Limited, whose registered office is Ty Menter, Navigation Park, Abercynon, Cardiff, CF45 4SN, United Kingdom (Company registration number: 2728115), respects the privacy of our customers, our business partners and all visitors to our website.

Our Sales and Marketing privacy policy forms a part of our GDPR compliance and describes the information that we collect using our website, outlines how we obtain that information and describes how we may use or disclose that information. It also describes the measures we take to protect your information and how you can contact us should you have any concerns about your privacy.

Scope

This privacy policy only covers our privacy practices with respect to the collection, use and disclosure of information for Sales and Marketing purposes obtained using:

  • Our Websites.
  • Social Media

Website and Social Media

How we obtain information about you

We collect several types of information from and about our website and Social Media visitors. We may collect your name, mailing address, email address and telephone number when:

  • You fill out a form on our website
  • You fill out a form to download educational material or register for an event
  • You post information on our Social Media pages. e.g. comment or like a post, etc.
  • You enter a competition or take advantage of a promotion that we are running
  • You complete a survey
  • You report an issue with our website
  • You contact us for any other reason

We also collect information from third parties in connection with your use of our website. For example, Allied Worldwide Limited uses third parties such as Google for reporting and analytics to measure the effectiveness of our website and marketing efforts and to identify areas for improvement.

As you navigate through our Website, we may also collect details about your visit including, but not limited to, your IP address, usage patterns, traffic data, location data, logs and other communication data and the resources that you access. We may also collect information about your computer and internet connection, including your operating system and browser type.

The use of cookies on our website

How we use information collected about you

We may use the information that we collect about you to:

  • Improve our website
  • Provide you with information, products or services that you request from us now and we feel may be of interest to you in your role in the future
  • Present our website and contents properly
  • Diagnose and resolve technical problems with our website
  • Track your browsing behaviour, such as the pages you visited over time.
  • Allow you to participate in interactive features of our website, when you choose to do so

How we share information collected about you

As a general rule, we don’t share, sell or rent the information that we collect about you unless we have to. That may include when we need to:

  • Comply with any court order or other legal obligation
  • Enforce or apply our website terms and conditions, or terms of any other agreement between us
  • Protect either our or others rights and property, or to ensure our or their safety

International transfer of data about you

By using our website, you consent to the collection, storage, transfer and processing of your information by the Allied Worldwide Limited’s global business, its entities and affiliates, some of which are located outside of the EEA. Allied Worldwide Limited protects your personal data in accordance with applicable laws and our data privacy policies. In addition, we maintain the appropriate technical and organizational measures to protect your personal data against unauthorized or unlawful processing and/or against accidental loss, alteration, disclosure or access, or accidental or unlawful destruction of or damage thereto.

All information is handled logically, fairly and carefully by human beings. We use world leading cloud based CRM and ERP systems but use no automated decision making when it comes to the categorisation, classification and profiling of your personal data.

Your communication preferences

If you do not wish to have your email address used for promotional purposes by Allied Worldwide Ltd, you may ask us to stop contacting you at any time by clicking on the “unsubscribe” link located in the emails sent by us.

Personal data of children

Our website and services are targeted at persons over the age of 16. If we have reason to believe that we hold personal data of a person under that age in our databases, we will delete that personal data.

Your rights

In any case, you have the right to access your personal data. You can also request that your personal data be rectified or deleted. You are entitled as well to object to the processing of your personal data or to request restriction thereof. In addition, you have the right to ask for receiving your personal data in a structured and standard format.

In case of any such request or complaint, please send an email to gdpr@alliedworldwide.com

For any specific data subject access request to your personal data, it can be requested by writing to gdpr@alliedworldwide.com

In any case, you also have the right to lodge a complaint with the competent data protection authority.

Your acceptance

Please note, that by using any part of our website, you accept and agree to our privacy practices.

Accessing or updating your personal information

You may request access to, correct or delete any personal information that you have provided to us in connection with our website by contacting us. We will make every reasonable effort to respond to such requests for correction or updates to personal information.

Complaints

If you wish to make a complaint regarding the use of your data, please contact us using the details at the bottom of this webpage and listed below:

gdpr@alliedworldwide.com

Tel. + 44 (0) 1494 532 751

Address: 2Ty Menter, Navigation Park, Abercynon, Cardiff, CF45 4SN, United Kingdom

We will endeavour to contact you within 48 hours of receipt to resolve your query. Should you feel unsatisfied with our resolution you can contact the ICO to raise your concern.

Sharing information collected about you

We do not share, sell, rent or trade information about you with third-parties. We will only share information about you to:

  • Comply with any court order or other legal obligation
  • Enforce or apply with any terms of any agreement between us
  • Protect either our or others’ rights and property, or to ensure our or their safety

Data Retention

Your data will be retained for up to 24 months from initial enquiry for marketing purposes unless you have explicitly opted out. Where an enquiry has been made, but no transaction has occurred, but where regular contact is maintained, we will continue to hold your data until such times as you explicitly opt out. If you are an existing customer, we will keep your data for the duration of your custom and for as long as required for legal compliance, after termination of custom. Where legitimate interest is assumed, we will keep your data for up to 24 months from the point of first contact, unless you have explicitly opted out. You have the right to ask us to stop contacting you at any point during the relationship.

General

Use of information and materials

The information and materials contained in these pages, and the terms, conditions, and descriptions that appear, are subject to change. Unauthorized use of Allied Worldwide Limited’s website including content, misuse of passwords, or misuse of any information posted on this site is strictly prohibited. Not all solutions and services may be available in all geographic areas. Your eligibility for particular solutions and services are subject to final determination by Allied Worldwide.

Security

Allied Worldwide Limited maintains reasonable and appropriate measures to protect your personal information obtained through our website from loss, misuse and unauthorised access, disclosure, alteration and destruction.

Third-party websites

We may link to websites that are not owned or controlled by Allied Worldwide Limited. As such, this privacy policy does not apply to information collected on any third‑party sites that may link to or be accessible from our website. Allied Worldwide hereby disclaims liability for, any information, materials, and solutions or services posted or offered at any of the third-party sites linked to this website. By creating a link to a third-party website, Allied Worldwide does not endorse or recommend any solutions or services contained within that website, nor is Allied Worldwide liable for any failure of services offered or advertised at those sites. Such third parties may have a privacy policy different from that of Allied Worldwide Limited.

Warranty and liability

The information and materials contained in this site, including text, graphics, links or other items are provided as available. Allied Worldwide does not warrant the accuracy, adequacy or completeness of this information and materials and expressly disclaims liability for errors or omissions in this information and materials. No warranty of any kind, whether implied, expressed or statutory, including but not limited to the warranties of non-infringement of third party rights, title, merchantability, fitness for a particular purpose and freedom from computer virus, is given in conjunction with the information and materials.

Limitation of liability

In no event will Allied Worldwide be liable for any damages, including without limitation, direct or indirect, special, incidental, or consequential damages, losses or expenses arising in connection with this site, or any linked site, or use thereof, or inability to use by any party, or in connection with any failure of performance, error, omission, interruption, defect, delay in operation or transmission, computer virus or line or system failure, even if Allied Worldwide, or representatives thereof, are advised of the possibility of such damages, losses or expenses.

Intellectual Property

This website is protected by intellectual property rights and is the exclusive property of Allied Worldwide Limited. Any material that it contains, including, but not limited to, texts, data, graphics, pictures, sounds, videos, logos, icons or html code is protected under intellectual property law and remains our property.

You may use this material for personal and non-commercial purposes in accordance with the principles governing intellectual property law. Any other use or modification of the content of our website without our prior written authorisation is prohibited.

You may NOT copy or incorporate any of the material including any artwork, trademarks or logos available on the web site into any other work or use the material in any other public or commercial manner. That means you may not post or redistribute any portion of our website. You may, if you want, link to our site, but please don’t use our materials, including artwork, trademarks and logos on your own site, unless we have granted our permission in writing. Allied Worldwide Limited retains full and complete title to any content on this site, including images, documents, downloadable documents and software. You must not copy, modify, reproduce, upload, transmit, distribute, reverse-engineer, disassemble or otherwise convert it to another form.

Changes to this Privacy Policy

Allied Worldwide Limited regularly reviews its privacy policies and we reserve the right to update or change this privacy policy from time to time.

Your continued use of our website or service is deemed to be acceptance of any updates or changes we make to this privacy policy and as such, we ask that you review this privacy policy periodically for any updates or changes that we may have made.

Data Retention Schedule

Contact

gdpr@alliedworldwide.com

Tel. + 44 (0) 1494 532 751

Address: Ty Menter, Navigation Park, Abercynon, Cardiff, CF45 4SN, United Kingdom