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What our clients say...


  • We have used Allied services three times in the last two years, twice due to an urgent need for IT support skills because of resignations at our operations and also because of short-term resource issues.

    On the first occasion we employed temporary support whilst a permanent replacement could be recruited; on the second occasion we used Allied Resourcing "Tri-Buy" scheme. On each occasion, Allied resourcing service and the caliber of the people supplied, was excellent.

    We would have no hesitation in using Allied's Services in the future.

    Chief Information Officer
    Major Automotive Corporation
    .............................................
  • A big thanks for the work Allied carried out at our University.

    Undertaking a Technology Strategy Review was part of the university's commitment to delivering value for money in all of its key services. Allied worked hard to strike a balance between the scale of the effort required to undertake the review and the strategic value derived from its outcomes.

    I feel the review has delivered a set of challenging recommendations that can be used to deliver significant benefit to the university. In fact, the potential benefits from implementing the recommendations provided by the strategic review will recoup the cost of the review many times over.

    Chief Information Officer
    Leading UK University
    .............................................
  • The professionalism, speed and courtesy with which Allied have conducted themselves is recognised throughout our company and has made our handling of recruitment a fast, efficient and uncomplicated procedure.

    I would have no difficulty in recommending the services of Allied and look forward to a long and productive working relationship with this organization.

    Team Manager
    Global Outsource Provider
    .............................................
  • Allied makes a difference as a supplier, they are committed with a personal, professional approach.

    They provided excellent support in all areas of Recruitment and were the best supplier of our preferred suppliers in recruiting multilingual and technical roles. I can confidently recommend Allied Worldwide as a solid and reliable supplier, and real experts in their field.

    Corporate Recruiter
    Global Outsource Provider
    .............................................
  • I thank you for the excellent recruitment service you have provided. I have been very impressed with the caliber of candidates, the understanding of our needs and the speed of your service.

    Staffing Coordinator
    Leading IT Company
    .............................................

IT Support Services


IT departments are a necessity in the modern digital world and their need is felt around the year. IT Support teams are often challenged to deliver a high level of support through the year. This is because work requirements can be ad-hoc and staffing pressures can increase latency in response times. There is now a genuine need amongst companies to get IT Support round the year without increasing overall costs.

Allied delivers bespoke and flexible IT support solutions to enhance operational effectiveness at a minimal cost. Our remote IT support professionals offer reactive and proactive support to all your offices globally, thereby eliminating the need to manage multiple contractors. Our support centres are interconnected using sophisticated low cost communication technology, and offer 24x7x365 IT support services onsite and/or offsite.

We ease the burden of maintaining your company’s end-user computing environments, by delivering comprehensive solutions based on ITIL best practices and proven methodologies.

Highlights of Our IT Support Service


  • Multi-lingual support professionals present globally
  • Single point-of contact
  • Flexible IT support that is site appropriate - Full-time or Part-time
  • Optimal utilisation of your IT support resources and lower costs
  • Rapid response rate, high accessibility & minimal business disruption

IT Support Services
  • 1st, 2nd & 3rd Line Helpdesk support
  • PC Hardware & Software Maintenance
  • Senior Desktop & Operating System
  • Back Office Server Administration
  • Data Centre & Network Management
  • Desktop & Server Management
  • ITIL Project Management/Project Roll-outs
  • Web-based Customer Support
  • ERP Implementation
  • IMAC – Installs, Moves, Adds and Changes
  • LAN & Server Support
  • Business Continuity Programmes

Technology Expertise/Skills
  • Microsoft Business Intelligence using Microsoft SQL Server
  • Cognos Business Intelligence &   Performance management

 
  • .Net, J2EE, C#, VB, VBA
  • Hyperion
  • Data Integrator, Datastage, Informatica
  • Ingres Open Source
  • MicroStrategy
  • Oracle, Teradata, DB2
  • MCSE, CCNA/CCNP
  • VMware Certification
  • PHP, AJAX, JAVASCRIPT and MYSQL
  • Enterprise IT Infrastructure Support (Applications, Hardware, Network & Servers)

Our Global IT Support Solutions have delivered big cost savings to a host of fortune 500 clients over the years. We partnered with a ‘Leading Technology Service Provider’ and helped them maintain high levels of support, across multiple sites in the UK and Europe. This resulted in a 60% reduction in cost per call, while completely eliminating the employment liabilities associated with in-house staff.

Another success story is that of a 'Leading Manufacturing Company' which reduced its call costs by 50% and achieved a high user satisfaction rate, through our unique distributed support services.

Allied Worldwide is an ISO 9001 certified company, with over 20 years of experience in delivering bespoke and flexible Outsourcing solutions. We provide functional, technical and consultative services to a diverse range of industries across UK/Europe, US, Australia, Asia Pacific and Middle East. Our solutions have delivered substantial cost savings to several Fortune 500 clients over the years.

For advice or more information about our bespoke IT support services, please reach out to us through the contact form provided on this page.
Client Success Stories
Our client successes spans across fortune 500 companies & verticals.
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