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           Why Do You Need ERP?


You love your business.

You birthed it from a concept and grew it through a combination of hard work, grit, determination and nurture. You’ve invested your time, energy and money into your business. Whether you are still in start-up mode, or whether you are a fully-fledged corporation, you never lose that desire to see your business grow from strength to strength.

It’s because you want what is best for your business that you need to consider getting ERP software.

If you’ve been successfully running a business without ERP software then you’re missing an opportunity to become even more successful.

If your business has growing pains or if success has stuttered, then getting new software might be the thing you need to reinvigorate your business and accelerate your growth trajectory.

Here are some of the main reasons you need to consider ERP software:

1. Disparate solutions

You are running a circus of solutions. Your finance software doesn’t connect with your CRM, which doesn’t talk to your project management, which isn’t integrated with your service fulfilment, which doesn’t talk to your finance. Since your solutions don’t connect in any meaningful way, neither do your various departments. People work in silos. Collaboration is non-existent. And it’s some poor soul’s job to be the ring master - trying whip everything into shape. The more sprawling your software landscape gets, the more difficult it is to grow.

2. Lack of business intelligence

You don’t have any meaningful business intelligence. You’re spending too long consolidating your finances or reconciling the books. You cannot close month end quickly and you have no confidence in the numbers anyway. If you are always working from lagging measurements, you don’t know about a problem until it’s too late. Try working from leading measurements instead. An ERP system will help you to make the right decisions at the right time, based on powerful business intelligence. Imagine the power of having all your key performance indicators, at your fingertips each time you log on to your software. An ERP system will provide you with live, real-time information to help you act with speed and certainty.

3. Your customer experience is suffering, causing you to lose sales or profit margins.

When you run your business using disparate solutions your customer suffers too. If you cannot tell how much inventory you have on hand or predict when to order more, how can you ensure your customer orders are adequately fulfilled? Your whole sales process halts while you deal with the inventory issue. Consider also your interactions with customers via your support function. Without a complete 360-degree visibility of the customer, your customer service team won’t be able to adequately deal with queries or complaints. Your reliability and reputation are the lifeblood of your business, without it you suffer losses. An ERP system operates on a single data source which means that every department transacts against the same customer record. That complete, holistic view of the customer

Long and short – you need ERP software to facilitate growth. Without a truly integrated, holistic software, you’re running with one hand tied behind your back – and you can’t win the race like that. An ERP system becomes the beating heart of your operation - consider it an investment in the health of your business. If you’re not prepared to invest in your business health, be prepared to be left behind.

You love your business.

Invest in it

Posted by: Emma Stewart, Commercial & Operation Director News Icon

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